We proudly stands behind every product we sell with a goal of 100% customer satisfaction. If it’s not the right fit for you, Generator Shop USA offers a 30-Day Satisfaction Guarantee.
Most items you can return for a refund within 30 days of delivery.
Price Match Guarantee
At Generator Shop USA we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Choose Shop Pay at checkout to pay in full or split your purchase into 4 equal installments.
No hidden fees
No interest, no fees, and no impact to your credit score.
Make the most of your budget Automatic payments every two weeks keep things flexible.
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Home emergency powerDELTA Max expands up to 6kWh with smart extra batteries, keeping your home powered on in any emergency.
Rapid dual chargingCharge up from 0-80% in 65 minutes. Or get up to 3400W speeds by combining AC charging and the EcoFlow Smart Generator.
Power multiple devicesLooking for something to power heavy-duty devices like your fridge and dryer? With X-Boost, DELTA Max handles devices up to 3400W with ease.
Portable solar generatorStay powered on no matter what. DELTA Max connects with up to 2x 400W EcoFlow solar panels to deliver 800W Max solar charging speeds.
Expandable home backup power.
A single DELTA Max unit packs a 2kWh capacity that is expandable up to 6kWh with DELTA Max smart extra batteries. This means when a blackout hits, you can continue to power your important home devices such as your fridge and lights for hours on end.
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Convenient and fast dual charging.
DELTA Max charges up safely and rapidly from 0-80% in just 65 minutes. And it gets even better. If you’re looking for an even faster way to charge up DELTA Max, you can combine AC with the smart generator to get up to 3400W, AC with solar to get up to 2600W, or the Smart Generator with solar to get up to 2600W.*
Power 99% of your home devices.
With EcoFlow’s X-Boost technology, DELTA Max can power heavy-duty devices up to 3400W. That means during a power outage or blackout, you can continue to power your fridge, dryer, and more. That’s the industry gold standard for a portable power station of this size and capacity.
Harness the power of the sun.
DELTA Max connects with up to 2x 400W EcoFlow solar panels to deliver 800W Max solar charging speeds. With a voltage range from 11-100V and the MC4 connector, you can also connect other solar panels to your DELTA Max. Even during cold or cloudy days, our smart maximum power point tracking (MPPT) algorithm automatically detects voltage and current in real time to give you optimum solar generation throughout the day.
Emergency backup power.
Disasters can occur at any time of the year, sometimes lasting longer than we ever expected. When extended blackouts hit, the EcoFlow Smart Generator serves as an emergency option that integrates with DELTA Max. It auto-starts when your DELTA Max hits a low level of charge, recharges your DELTA Max, and stops the engine all by itself once your DELTA Max hits a full charge. This gives you a reliable emergency backup option that relies on minimum use of a generator.
Control, monitor, and manage your energy use.
Control and monitor your DELTA Max with the EcoFlow app. Dive into the settings to customize your power use or control DELTA Max remotely.
Backup your home during power outages with DELTA Max. With an expandable capacity that reaches up to 6kWh, dual charging, and the ability to power your home devices, you can stay powered on in any situation.
Specifications
Capacity
1612Wh
Extra Battery
Support up to two DELTA Max Smart Extra Battery/Smart Generator
AC Output
6*20A outlets, 2000W total (Surge 5000W)
Max Device(s) Power Supported by X-Boost
2800W
USB-A Output
2 ports, 5V, 2.4A, 12W Max per port
USB-A Fast Charge
2 ports, 5V, 2.4A / 9V, 2A / 12V, 1.5A, 18W Max per port
USB-C Output
2 ports, 5/9/12/15/20V, 5A, 100W Max per port
Car Power Output
12.6V, 10A, 126W Max
DC5521 Output
2 ports, 12.6V, 3A, 38W Max per port
AC Charging Input
1600W Max, 15A
Solar Charging Input
800W Max, 11-100V, 10A
Car Charging Input
Support 12V/24V battery, 8A
Battery Chemistry
NCM
Cycle Life
500 cycles to 80% capacity
Shelf Life
1 year (after a full charge)
Connection
Wi-Fi
Net Weight
Approx. 48lbs
Dimension
19.6*9.5*12 in
Warranty
Items Warranty Period (Months)
Power Station 24
Solar Panel and Accessories 12
DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.
All EcoFlow products purchased on generatorshopusa.com come with a limited warranty (“warranty”) as set out above.
We provide a limited warranty for purchases on generatorshopusa.com. The warranty period is measured starting on the date the original consumer purchaser received the products.
Exclusions and Limitations
This warranty does not apply:
· Non-quality related issues;
· Items purchased from unauthorized resellers;
· Purchases without valid proof of purchase;
· Items that have been refunded;
· Items that have expired their warranty period;
· Any defects or damages caused by misuse of products, unauthorized modification, disassembly or operation not in accordance with the official instructions or manuals;
· Any defects or damages caused by exposure to excessive heat, liquids, or other external causes;
· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
· Lost or stolen products;
· Free products.
Valid Proof of Purchase
Order number of purchases made through generatorshopusa.com; Sales invoice or order confirmation email that clearly shows the description of the product, its price and sales channel.
Contact GeneratorShopUSA Customer Service Team at info@generatorshopusa.com or +1 (629)-206-3022.
Attach a short video or picture to show the issues.
What's in the box
1.DELTA Max (1600/2000) 2.AC Charging Cable 3.Car Charging Cable 4.Solar Charging Cable 5.DC5521 to DC5525 cable 6.User Manual
Shipping
How Much Does Shipping Cost?
Shipping isFREEon all of our products (within the continental United States). No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in1-3 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between3-8 working daysfor you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.
Do You Ship Internationally?
At this moment, we only ship within the US.
Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@generatorshopusa.com
Shipping Times:
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at info@generatorshopusa.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Free Shipping & Easy Returns
We offer Fast and Free Shippingall over the country. We have a customer-friendly Return Policy because we know it doesn't always work out. We have the best Warranty policies in case something goes wrong - we got your back!
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products. We have a team of expert customer service representatives to assist you.
Lowest Price, No Tax & Financing
We are dedicated to offer the best deal to our customers, therefore we will Price Match if you find a better price somewhere else. We don't charge Sales Tax except for FL state. We offer Interest-Free Financing or Payment-Splitting by Shop pay.
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